5-6 St. Francis Yard 進教圍5-6號

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

We would like to compliment one of your employees Mr. Calvin Shek, for the excellent service he has provided us last week. Mr. Shek made the process simple and easy for renting our property, and we appreciated his expertise, patience, politeness, efficiency, and professionalism. We have come across many real estate agents, yet it has been such a pleasure working with Mr. Shek, and we will for sure refer him to our friends.

It was an incredible pleasure to work through this process with Sonam - she made it go from one that I dreaded, to a process I thoroughly enjoyed. As a result of her dedication, enthusiasm, communication, astuteness with respect to our needs and overall kindness that when my daughter and I finally move to Hong Kong next week we will be able to stay at our new home as soon as we arrive. I can only wholeheartedly recommend her further!